Mateus Morais
About Mateus Morais
Mateus Morais serves as a Client Team Leader at Influx, where he has translated over 300 articles into Portuguese to improve customer service. He holds degrees in Sports Management and International Relations and has experience in technology, marketing, and sports.
Work at Influx
Mateus Morais has been employed at Influx as a Client Team Leader since 2020. In this role, he manages a team that consistently meets client goals each month. He has translated over 300 articles and responses into Portuguese to improve customer service. His specialization in user experience (UX) allows him to identify and address potential issues effectively.
Education and Expertise
Mateus Morais has a diverse educational background. He studied at PUC Minas, where he earned a Bachelor's degree in International Relations from 2013 to 2017. He furthered his education at FGV - Fundação Getulio Vargas, focusing on Sports Management, where he completed an advanced course in 2020. His expertise spans technology, marketing, and sports.
Previous Work Experience
Before joining Influx, Mateus Morais worked in various roles. He was a Junior Support Analyst at Hotmart from 2017 to 2019, where he gained experience in customer support. He also served as an Independent Agent at Appen for 10 months in 2020. Additionally, he worked as an Assistant Defensive Backs Coach at Minas Locomotiva Futebol Americano from 2017 to 2018 and as General Coordinator at Centro Acadêmico Immanuel Kant from 2015 to 2016.
Specializations
Mateus Morais has a specialization in user experience (UX) and possesses strong analytical skills. His ability to foresee potential issues contributes to his effectiveness in managing client relationships and team performance. His diverse specialization in technology, marketing, and sports enhances his capability to address various challenges in his roles.