Melecia Morris
About Melecia Morris
Melecia Morris is a Customer Service Agent with a background in hospitality and tourism management. She has held various roles in customer service and food preparation across the United States and Jamaica.
Current Role at Influx
Melecia Morris has been employed at Influx as a Customer Service Agent since 2023. In this role, she engages with customers to provide assistance and resolve inquiries, contributing to the overall customer experience. Her position at Influx highlights her commitment to customer service and her ability to adapt to various customer needs.
Previous Work Experience
Melecia Morris has a diverse work history in customer service and hospitality. She worked as a Cashier at Walmart in Florida for three months in 2016 and served as a Guest Service Agent at Hilton Miami Airport Blue Lagoon for three months in 2019. Additionally, she held positions as a Prep Cook at Tamarack Adventure & Retreat Center in 2017 and as a Server at SHONEYS in 2018. Her experience also includes a year as a Customer Service Representative at ibex from 2021 to 2022.
Education and Expertise
Melecia Morris earned a Bachelor's Degree in Hospitality and Tourism Management from Northern Caribbean University, where she studied from 2014 to 2019. This educational background has equipped her with knowledge and skills relevant to the hospitality industry, enhancing her capabilities in customer service roles.
Student Work Experience
During her time at Northern Caribbean University, Melecia Morris worked as a Student Office Assistant in Events Planning from 2018 to 2019 for seven months. She also served as a Student Worker from 2014 to 2018 for four years. These roles provided her with practical experience in event planning and administrative support within an academic setting.