Merian Putri Spriyani
About Merian Putri Spriyani
Merian Putri Spriyani serves as the Deputy Delivery Manager at Influx, where she has worked since 2023. With a background in customer service and a Bachelor's degree in Accounting, she brings strong leadership and teamwork skills to her role.
Work at Influx
Merian Putri Spriyani has been serving as the Deputy Delivery Manager at Influx since 2023. In this role, she oversees delivery operations and ensures efficient service management. Her tenure at Influx began in 2020, where she initially worked as a Customer Service Agent. She then advanced to the position of Customer Service Team Lead, holding that role from 2021 to 2023. This progression reflects her commitment to the company and her ability to manage customer service teams effectively in a remote work environment.
Education and Expertise
Merian holds a Bachelor's degree in Accounting from Universitas Katolik Parahyangan (UNPAR), where she studied from 2006 to 2010. This educational background provides her with a strong foundation in financial principles, which is beneficial in her managerial roles. Additionally, she possesses expertise in Microsoft Office, which supports her leadership and teamwork skills, enhancing her effectiveness in managing diverse teams.
Background in Customer Service
Merian has a strong background in the internet industry, particularly in customer service roles. Her experience spans several years, including her time at Influx, where she developed her skills in customer relations and team management. Prior to her current role, she worked as a Customer Service Agent and Team Lead, gaining valuable insights into customer needs and service delivery.
Previous Experience at KAGUM Hotels
Before joining Influx, Merian worked at KAGUM Hotels as a System Development and Assurance professional from 2010 to 2013. In this role, she contributed to the development and assurance of systems within the hotel industry, gaining experience that complements her customer service expertise. This position helped her build a diverse skill set applicable to her current role in managing delivery operations.
Remote Work Experience
Merian has significant experience working remotely, which enhances her ability to manage teams across different locations. This experience is particularly relevant in her current position as Deputy Delivery Manager at Influx, where remote collaboration is essential for effective service delivery and team coordination.