Moses Gichuki
About Moses Gichuki
Moses Gichuki is a Customer Service Specialist with extensive experience in virtual assistance and software engineering. He has worked for various organizations, including McKinsey & Company and Learning Dollars Talent, and has a background in computer science and information technology.
Work at Influx
Moses Gichuki has been employed at Influx as a Customer Service Specialist since 2020. In this role, he is responsible for providing support and assistance to clients, ensuring a high level of customer satisfaction. His experience in customer service contributes to his effectiveness in addressing client inquiries and resolving issues.
Experience as a Virtual Assistant
Moses Gichuki has extensive experience as a Virtual Assistant, having worked at Upwork since 2017. He has provided virtual assistance to various clients, including individuals like Kalps GK and Patscianna Hoyle. His previous role as a WordPress Virtual Assistant at scrummasters.com further enhanced his skills in managing online tasks and projects.
Background in Technical Support and Mentorship
Moses Gichuki worked as a Technical Support Specialist at Scrum Masters Inc from 2019 to 2021. He also served as a Mentor at The African Centre for Women, Information and Communications Technology from 2021 to 2022. These roles allowed him to develop his technical skills and provide guidance to others in the field.
Education and Expertise
Moses Gichuki holds an Associate Degree in Computer Science from the University of the People, which he completed from 2019 to 2021. He also earned a Bachelor's degree in Information Technology from Kibabii University between 2016 and 2020. His educational background supports his work in software engineering and customer service.
Content Creation and Software Review Experience
Moses Gichuki has contributed to content writing for platforms like Code Underscored and Charm Marketing. He has also engaged in software review for platforms such as G2 Crowd and Capterra. His writing and review work showcases his knowledge in web development and software applications.