Natalia De Melo Martins
About Natalia De Melo Martins
Natalia De Melo Martins is a customer service agent with a background in business administration and extensive experience in sales planning, internal audit projects, and teaching English to professionals. She has worked for various companies, including Sony Pictures Entertainment and Deloitte, and currently serves at Influx in São Paulo, Brazil.
Work at Influx
Currently, Natalia De Melo Martins serves as an Agente de Atendimento Ao Cliente at Influx. She has held this position since 2022, contributing to customer service operations in São Paulo, Brasil. Her role involves engaging with clients to address inquiries and provide support, leveraging her background in sales and customer relations.
Education and Expertise
Natalia studied Business Administration at Centro Universitário Fundação Santo André, where she earned her Bachelor’s degree from 2007 to 2010. This educational foundation has equipped her with knowledge in business management and administration. She also has experience in sales planning and internal audit projects, specifically in evaluating internal controls.
Background
Natalia has a diverse professional background, having worked in various roles across multiple organizations. She began her career with an internship in the accounting area at Prefeitura Municipal de São Paulo in 2007. She then gained experience in sales through internships at Sony Pictures Entertainment and Hewlett-Packard, and later worked as an Analista de Negócios at Deloitte.
Professional Experience
In addition to her current role at Influx, Natalia has worked as a Consultor de Auditoria at Protiviti and has experience in teaching English to executives and professionals. She has also conducted technical translations for multinational companies and facilitated meetings and negotiations, showcasing her versatility in communication and business operations.