Oksy Azzahra
About Oksy Azzahra
Oksy Azzahra is a Delivery Director with extensive experience in team management and client relations. She has a background in operations and customer service, having worked in various roles at Influx and previously at PT. Akur Pratama.
Current Role as Delivery Director
Oksy Azzahra currently serves as the Delivery Director at Influx, a position she has held since 2021. In this role, she focuses on ensuring team profitability and revenue expansion while minimizing client churn. Azzahra plays a key role in selecting team members based on their aptitude, which helps maintain a high-standard organization. Her leadership emphasizes the importance of effective team dynamics and performance in delivering exceptional service.
Experience at Influx
Oksy Azzahra has held multiple roles at Influx, contributing significantly to the organization. She worked as a Senior Operations Manager from 2018 to 2019, followed by a brief tenure as Learning and Development Manager in 2021. As Delivery Manager from 2019 to 2021, she successfully managed a remote team across the APAC region, focusing on delivering exceptional customer service. Azzahra developed a scalable team structure that adapts monthly to meet the demands of fast-paced online business support.
Previous Employment at PT. Akur Pratama
Before joining Influx, Oksy Azzahra worked at PT. Akur Pratama (YOGYA GROUP) as a Store Supervisor from 2011 to 2016. During her five years in this role, she gained valuable experience in retail management while based in Bandung. This position helped her develop skills in team leadership and operational efficiency.
Educational Background
Oksy Azzahra studied at Universitas Padjadjaran, where she earned a Bachelor of Arts (BA) degree in English Language and Literature/Letters, majoring in English Linguistics. Her studies spanned from 2006 to 2010, providing her with a strong foundation in language and communication skills that are essential in her professional roles.