Pedro Athayde Mendoza
About Pedro Athayde Mendoza
Pedro Athayde Mendoza is a Customer Service Representative with extensive experience in various customer service tools and international support. He has a background in physical education and nutrition, and he is currently pursuing a degree at Universidade Paulista.
Work at Influx
Pedro Athayde Mendoza has been employed at Influx as a Customer Service Representative since 2021. In this role, he utilizes his customer service expertise to support clients and enhance their experience. His responsibilities include managing customer inquiries and providing solutions across various platforms.
Education and Expertise
Pedro possesses a diverse educational background. He studied Educação Física at Faculdades Metropolitanas Unidas, achieving a degree in 2015. He also attended Universidade Paulista, focusing on Alimentos, Nutrição e Saúde, where he studied from 2020 to 2022. Additionally, he is currently a student at Universidade Paulista, pursuing further undergraduate studies. His expertise includes proficiency in customer service tools such as Shopify, Shipedge, Zendesk, Fulcrum, Brightpearl, and ShipEdge.
Background
Pedro has a varied work history, including roles in customer service and sales. He worked as a Sales Associate at Diesel from 2019 to 2020 and has international experience in customer service, having supported customers from various countries. His earlier roles include positions at Perfect Contracting, Outback Steakhouse Brasil, and Blue Dot Contact Center.
Achievements in Customer Service
Pedro has developed significant skills in customer service through various roles. His experience includes working as a bilingual Customer Service Agent at Blue Dot Contact Center in 2021. He has also contributed to content creation as a writer for ONG AVRA. His ability to engage with diverse customer bases highlights his adaptability in the field.
Focus on Nutrition and Holistic Health
Pedro focuses on the intersection of nutrition and holistic health. He aims to integrate physical, mental, and social well-being through food. This focus is informed by his studies in nutrition and health, reflecting his commitment to promoting overall wellness.