Raditha Firza Rahmaputri
About Raditha Firza Rahmaputri
Raditha Firza Rahmaputri is a Client Success Manager with extensive experience in customer support and success roles. She has worked at Influx in various capacities since 2018 and is currently employed at MagLoft in Bali, Indonesia.
Current Role as Client Success Manager
Raditha Firza Rahmaputri serves as a Client Success Manager at Influx, a position she has held since 2020. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include managing client accounts and addressing their needs effectively. This position builds on her previous experiences within the company.
Previous Experience at Influx
Raditha began her career at Influx as a Customer Support Agent in 2018, where she worked for one year in the Yogyakarta Area, Indonesia. She then transitioned to the role of Client Captain for four months before becoming a Client Team Leader, a position she held for eight months until 2020. These roles provided her with a solid foundation in customer service and client management.
Experience at MagLoft
Since 2021, Raditha has been working at MagLoft as a Customer Success Manager. In this role, she continues to leverage her expertise in client relations and support, contributing to the company's success in Bali, Indonesia. Her experience in both Influx and MagLoft highlights her commitment to enhancing customer experiences.
Educational Background in Information Technology
Raditha Firza Rahmaputri studied at Universitas Gadjah Mada (UGM), where she pursued a Bachelor of Engineering degree in Information Technology. Her studies spanned from 2011 to 2017, equipping her with the technical knowledge and skills necessary for her career in customer success and support.