Roselyne Macharia
About Roselyne Macharia
Roselyne Macharia is a Customer Support Specialist at Influx Inc., where she has worked since 2016. She is recognized for her creativity in marketing and her ability to provide quality customer support to various companies.
Work at Influx
Roselyne Macharia has been employed at Influx Inc. as a Customer Support Specialist since 2016. Over her eight years in this role, she has provided quality customer support for various companies, including Biteable, Redbubble, Zwift, Flippa, The Information, and Feeld. Her work involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Influx Inc. is located at 36-38 Gipps Street, Collingwood, Victoria 3066, Australia.
Education and Expertise
Roselyne Macharia earned a Bachelor’s Degree in Business with a focus on Information Technology from Multimedia University. She studied from 2008 to 2011, completing her degree in three years. Her educational background supports her expertise in customer support and marketing, enabling her to effectively engage with clients and address their needs.
Background
Before joining Influx, Roselyne Macharia held several positions in customer service and management. She worked as a Sales and Customer Service Manager at LipaPlus from 2014 to 2016 in Kenya, where she led a sales and marketing team and developed a marketing plan. Prior to that, she served as a Human Resources and Support Specialist at NCDA in Juba, South Sudan, from 2013 to 2014, and as a Customer Service Officer at Dyer & Blair Investment Bank in Kenya from 2011 to 2012.
Professional Experience
Roselyne Macharia has a diverse professional background in customer service and support. Her experience includes roles that required collaboration and effective communication with teams and clients. At LipaPlus, she was responsible for leading a team and implementing marketing strategies. Her previous roles in human resources and customer service have contributed to her skill set in providing comprehensive support to customers.