Shadian Bonnick
About Shadian Bonnick
Shadian Bonnick is a Sales Professional with over nine years of experience in customer service and training. Currently employed at Influx, he specializes in client support and the development of new hires.
Work at Influx
Shadian Bonnick has been employed at Influx as a Sales Professional since 2023. In this role, she works remotely and focuses on delivering exceptional client support. Her responsibilities include collaborating with senior management to enhance service delivery and ensure client satisfaction.
Education and Expertise
Shadian Bonnick studied at The University of the West Indies from 2011 to 2014, where she gained foundational knowledge that supports her career in sales and customer service. She specializes in training new hires, ensuring they are equipped to deliver high-quality products and services across various organizational levels.
Background
Shadian Bonnick has over nine years of experience in customer service. Her career includes significant roles at Sutherland and Conduent, where she focused on client support and staff training. She has a strong background in learning and development, contributing to strategic staff assistance and cross-functional team collaboration.
Previous Employment at Sutherland
At Sutherland, Shadian held two positions. She worked as a Consultant for three months in 2015 and later served as a Senior Consultant Lead from 2015 to 2018. In these roles, she was involved in client interactions and team leadership, enhancing service delivery.
Experience at Conduent
Shadian Bonnick worked at Conduent from 2021 to 2023 as a Trainer, where she focused on onboarding and training staff. She also served as Acting Supervisor for two months in 2020. Her roles at Conduent emphasized her expertise in training and supervising teams to ensure effective service delivery.