Shanakay Allen
About Shanakay Allen
Shanakay Allen is a Customer Support Agent at Influx Inc. in Collingwood, Victoria, Australia, where she has worked since 2019. She holds a Bachelor's degree in Anatomy from The University of the West Indies, Mona, and previously worked as a Customer Services Agent at Sutherland from 2017 to 2019 in Rochester, New York.
Work at Influx
Shanakay Allen has been employed at Influx Inc. as a Customer Support Agent since 2019. In this role, she provides assistance and support to customers, ensuring their inquiries and issues are addressed effectively. Her work is based in Collingwood, Victoria, Australia, where she has developed her skills in customer service over a five-year period.
Education and Expertise
Shanakay Allen studied at The University of the West Indies, Mona, where she earned a Bachelor's degree in Anatomy. Her studies spanned from 2013 to 2017, providing her with a strong foundation in the biological sciences. This educational background contributes to her analytical skills and understanding of complex information.
Background
Prior to her current position at Influx, Shanakay Allen worked as a Customer Services Agent at Sutherland from 2017 to 2019. This role was based in Rochester, New York, United States, and lasted for two years. Her experience at Sutherland equipped her with valuable customer service skills that she has continued to apply in her current role.
Professional Experience
Shanakay Allen has accumulated significant experience in customer support roles. Her tenure at Sutherland provided her with a solid foundation in customer service, which she has built upon during her five years at Influx. This progression demonstrates her commitment to the field and her ability to adapt to different customer service environments.