Sheila Damota
About Sheila Damota
Sheila Damota is a Customer Service Agent with a background in literature and communication. She has worked in various roles in Australia and Indonesia since 2021, while also pursuing her interests in marketing and public speaking.
Work at Influx
Sheila Damota has been employed at Influx as a Customer Service Agent since 2021. In this role, she engages with customers to provide support and resolve inquiries. Her experience at Influx spans three years, during which she has developed her skills in customer interaction and service delivery.
Previous Experience at LYD Bali Group
Prior to her current roles, Sheila worked at LYD Bali Group for seven months in 2021. During her time there, she held positions in Human Resources, Sales Administration, and as a Project Team Intern. This experience contributed to her understanding of business operations and customer relations.
Education and Expertise
Sheila Damota earned her Bachelor's degree in English Language and Literature from Udayana University, where she studied from 2017 to 2021. Additionally, she completed a program at The Open University focused on The Fundamentals of Digital Marketing. Her educational background supports her interests in literature, communication, and marketing.
Cultural Representation at Airlangga University
Sheila participated in a two-week program at Airlangga University in Surabaya, where she represented her university and showcased Indonesian culture. During this program, she played a key role in introducing Indonesian customs, enhancing her public speaking and cultural communication skills.
Current Roles and Responsibilities
In addition to her position at Influx, Sheila has been working as a Growth Consultant at Mulai Merintis and as a Life Planner at AIA Indonesia since 2021. Both roles are based in Denpasar, Bali, where she applies her skills in marketing, social media, and communication to support business growth and client engagement.