Sheilah Barno

Sheilah Barno

Client Team Leader @ Influx

About Sheilah Barno

Sheilah Barno is a Client Team Leader at Influx, where she applies advanced analytical techniques and financial modeling to solve complex problems. She holds an MBA from the University of Nairobi and has a strong background in mathematics, economics, and project management.

Work at Influx

Sheilah Barno has been serving as a Client Team Leader at Influx since 2021. In this role, she has utilized advanced analytical techniques and financial modeling to address complex problems. She has implemented data architecture improvements in collaboration with IT teams, which led to a 15% reduction in data retrieval time. Her efforts have contributed to achieving a client retention rate of 90% by optimizing client satisfaction through effective management of Client Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

Education and Expertise

Sheilah Barno holds a Master of Business Administration (MBA) in Operations Management and Supervision from the University of Nairobi, which she completed from 2019 to 2021. She also earned a Bachelor's degree in Mathematics and Economics with IT from Maseno University between 2014 and 2017. In addition, she is pursuing Project Management certification (CAPM I) from European Business University EBU, expected to complete in 2024. Her educational background supports her expertise in analytical techniques and financial modeling.

Background

Before her current role at Influx, Sheilah Barno worked as a Finance Clerk at NG-CDF Board Kenya from 2018 to 2022. This position was based in Soy Constituency, Uasin Gishu County, Kenya. Her experience in finance has contributed to her analytical skills and understanding of financial operations, which she applies in her current role.

Achievements

During her tenure as Client Team Leader, Sheilah Barno has developed and executed 100 SQL queries, enhancing data retrieval efficiency by 20% and improving data accuracy by 10%. She has also led a team of 20 professionals, resulting in a 20% improvement in overall team productivity and a 10% reduction in absenteeism through effective performance monitoring and corrective actions.

Secondary Education

Sheilah Barno completed her secondary education at AIC Morop Girls Secondary School, where she achieved the Kenya Certificate of Secondary Education (KCSE) from 2009 to 2012. This foundational education set the stage for her further studies in mathematics and economics.

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