Stanley Mburu
About Stanley Mburu
Stanley Mburu is a Customer Support Associate at Influx, where he has worked since 2019. He specializes in managing customer support operations and has a Bachelor of Science in Business Information Technology from Asia Pacific University College of Technology and Innovation.
Work at Influx
Stanley Mburu has been employed at Influx as a Customer Support Associate since 2019. In this role, he manages customer support operations, focusing on training and quality assurance. His responsibilities include providing on-demand customer support services tailored for various brands and technology companies. His experience at Influx highlights his commitment to enhancing customer service delivery through effective management practices.
Education and Expertise
Stanley Mburu earned a Bachelor of Science (B.Sc.) in Business Information Technology from Asia Pacific University College of Technology and Innovation, completing his studies from 2008 to 2011. His educational background provides a foundation for his expertise in customer support operations. He utilizes data and insights to improve service delivery, demonstrating a strong understanding of the intersection between technology and customer service.
Background
Stanley Mburu is based in Nairobi, where he has developed his career in customer support. His role at Influx reflects his dedication to the field, where he has accumulated five years of experience. His background in Business Information Technology equips him with the necessary skills to navigate the challenges of customer support in a technology-driven environment.
Skills in Customer Support Operations
Stanley possesses skills in managing customer support operations, which include training staff and ensuring quality assurance. His ability to provide on-demand customer support services is essential for maintaining high standards in customer satisfaction. He leverages data and insights to refine processes and enhance the overall customer experience.