Susan Wangui Muchiri

Susan Wangui Muchiri

Customer Support Specialist @ Influx

About Susan Wangui Muchiri

Susan Wangui Muchiri is a Customer Support Specialist currently working at Influx in Nairobi, Kenya. She has a background in accounting, having held positions at RefugePoint, PKF Eastern Africa, and Wiseway Freighters Limited.

Current Role at Influx

Susan Wangui Muchiri has been employed at Influx as a Customer Support Specialist since 2021. In this role, she is responsible for providing assistance and support to customers, ensuring their inquiries and issues are addressed efficiently. Her position at Influx highlights her commitment to enhancing customer experiences and maintaining high service standards.

Previous Experience at RefugePoint

Prior to her current role, Susan worked at RefugePoint as an Accountant from 2017 to 2019. During her two-year tenure in Nairobi, she managed financial records and contributed to the organization's accounting processes. This experience provided her with a strong foundation in financial management within a nonprofit context.

Professional Background in Accounting

Susan has a diverse background in accounting, having worked as an Office Accountant at PKF Eastern Africa from 2019 to 2020 in Rwanda. She also served as a Financial Accountant at Wiseway Freighters Limited for one year in 2014-2015. These roles allowed her to develop her skills in financial reporting and analysis.

Educational Qualifications

Susan attended Chinga Girls High School, where she completed her KCSE Certification from 2005 to 2008. She further pursued higher education at Kenya College of Accountancy University (KCA), studying from 2011 to 2015. She achieved a CPA K certification, which she completed in 2017. This educational background has equipped her with essential knowledge and skills in accounting.

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