Syifa Chairisti
About Syifa Chairisti
Syifa Chairisti is a Client Services Team Lead at Influx, where she has worked since 2019. She has a background in client services and production, with previous roles at KOMPAS TV and TRANS7.
Current Role at Influx
Syifa Chairisti currently serves as the Client Services Team Lead at Influx. She has held this position since July 2019, leading client services teams for over five years. In her role, she manages a portfolio of clients, focusing on meeting and exceeding service delivery objectives. Her expertise includes root cause analysis and problem resolution within client services, ensuring that client needs are effectively addressed.
Previous Experience at Influx
Before her current position, Syifa Chairisti worked at Influx as a Customer Support Agent from 2018 to 2019 for a duration of ten months. During this time, she gained valuable experience in customer support, which laid the foundation for her subsequent leadership role in client services.
Career at KOMPAS TV
Syifa Chairisti has a background in television production, having worked at KOMPAS TV. She served as a Production Assistant for eight months in 2011 to 2012 in Jakarta. Following this role, she advanced to the position of Producer at KOMPAS TV, where she worked for two years from 2012 to 2014 in Provinsi Jawa Barat, Indonesia. Her experience in production contributed to her skills in managing teams and projects.
Experience at TRANS7
In addition to her roles at KOMPAS TV, Syifa Chairisti briefly worked at TRANS7 in 2011 for one month in the Production Creative Development Centre. This experience further enhanced her capabilities in the media production field.
Education and Expertise
Syifa Chairisti studied at Universitas Padjadjaran (Unpad), where she earned a Bachelor of Arts (BA) in English Language and Literature/Letters from 2006 to 2010. Her educational background supports her professional roles, particularly in client services and communication.