Teresa Ndegwa
About Teresa Ndegwa
Teresa Ndegwa is a Customer Service Agent at Influx, where she has worked since 2020. She holds a Bachelor of Commerce in Marketing from the University of Nairobi and an ACCA qualification from Strathmore University.
Work at Influx
Teresa Ndegwa has been employed at Influx as a Customer Service Agent since 2020. In this role, she engages with customers to address inquiries and provide support. Her responsibilities include managing customer interactions and ensuring a positive experience. Teresa's tenure at Influx has allowed her to develop skills in customer service and communication.
Education and Expertise
Teresa Ndegwa holds a Bachelor of Commerce (BCom) degree in Marketing/Marketing Management from the University of Nairobi, which she completed from 2015 to 2019. Additionally, she studied Accounting at Strathmore University, where she achieved ACCA certification between 2015 and 2018. This educational background provides her with a solid foundation in both marketing and accounting principles.
Background
Teresa Ndegwa's professional journey includes an internship at the Marketing Society of Kenya, where she worked as a Marketing Intern for two months in 2017. This early experience in the marketing field contributed to her understanding of marketing strategies and customer engagement, complementing her academic studies.
Career Development
Since starting her career in customer service at Influx, Teresa has focused on enhancing her skills in customer relations and service delivery. Her educational background in marketing and accounting supports her ability to understand customer needs and contribute to effective service solutions.