David Garcia
About David Garcia
David Garcia is a Customer Success Manager based in London, skilled in customer management and sales processes, with extensive experience in customs and transport management at DHL Global Forwarding in Germany.
Title and Current Role
David Garcia holds the title of Customer Success Manager. He specializes in customer management and sales processes, contributing to customer retention and satisfaction. He is currently based in London, England, United Kingdom.
Work History at DHL Global Forwarding
David Garcia has a comprehensive background working with DHL Global Forwarding in Germany. His roles included Improvement Champion for 11 months in 2018, Project Leader for Customs ISF Process Improvement for 5 months from 2017-2018, ISF US Customs Analyst for 1 year from 2017-2018, Transport Management Analyst for 3 months in 2015-2016, and 3rd Party Billing and Solutions Analyst for 2 years from 2015-2017.
Experience at Infobip
David Garcia has experience working as a Customer Success Manager at Infobip, based in London, England, United Kingdom. In this role, he applied his skills in customer management and sales processes to enhance client engagement and satisfaction.
Education Background
David Garcia holds a Master's degree, which he completed from 2016 to 2018. He also studied International Business at Universidad Santo Tomás Colombia from 2009 to 2016. Additionally, he studied English from 2007 to 2009. His educational background supports his expertise in international business and communication.
Specialization in Continuous Improvement
David Garcia specializes in continuous improvement through the LEAN methodology. This competency has been a fundamental part of his roles, especially during his tenure at DHL Global Forwarding. His focus on LEAN principles aids in streamlining processes and optimizing operational efficiency.