Roland Enriquez
About Roland Enriquez
Roland Enriquez is a Customer Success Executive at Infobip in Kelowna, British Columbia, with over 18 years of experience in customer service and sales roles across various companies.
Title at Infobip
Roland Enriquez is currently serving as a Customer Success Executive at Infobip. Located in Kelowna, British Columbia, Canada, he brings his extensive experience in customer service and sales to his role, where he is responsible for ensuring customer satisfaction and retention.
Experience at Impact Radio Accessories
From 2019 to 2021, Roland Enriquez worked as an Account Manager at Impact Radio Accessories in Kelowna, BC. During his tenure, he managed client accounts, developed customer relationships, and contributed to sales and business growth.
Role at Bongarde
Roland Enriquez held the position of Director of Sales at Bongarde from 2016 to 2019. Throughout his three-year stint in Kelowna, BC, he led sales initiatives and played a pivotal role in driving company sales operations and revenue.
Positions at Shaw Communications
Roland Enriquez has an extensive background with Shaw Communications, with roles spanning multiple functions. From 2015 to 2016, he was the National Supervisor - Quality Assurance, Customer Solutions. Before that, he served as a Supervisor in the Customer Solutions department for 1 year, starting in 2014. He also worked as a Sales Supervisor for Inbound and Outbound Sales from 2013 to 2014, and as Senior Facilitator for the Shaw Learning Network in Human Resources from 2011 to 2013.
Career at 1-800-GOT-JUNK?
Roland Enriquez's career at 1-800-GOT-JUNK? spanned various roles. He started as a Telephone Sales Representative in 2003 and later advanced to Sales Team Lead from 2004 to 2006. From 2006 to 2010, he took on the role of Trainer and QA Specialist, where he focused on training and quality assurance.
Customer Service and Sales Experience
Roland Enriquez has amassed over 18 years of experience in customer service and sales roles. His career has included positions in quality assurance, training, sales supervision, and account management, demonstrating his versatility and capability in managing and improving customer service operations.