Caye Wycoff
About Caye Wycoff
Caye Wycoff is a Strategic Account Manager at InfoReady Corporation, specializing in client relationships within the Healthcare and Higher Education sectors. With a background in customer success and account management, Wycoff has a strong track record in enhancing product adoption and customer retention.
Current Role at InfoReady Corporation
Caye Wycoff serves as a Strategic Account Manager at InfoReady Corporation, a position held since 2022. In this role, Wycoff focuses on understanding client needs and effectively communicating them across various internal departments, including product development, sales, support, marketing, and legal. The role emphasizes building strong relationships with clients to enhance service delivery and satisfaction.
Previous Experience at Solutionreach, Inc.
Prior to joining InfoReady, Caye Wycoff worked at Solutionreach, Inc. as a Senior Customer Success Manager-Enterprise from 2018 to 2022. During this four-year tenure in Lehi, UT, Wycoff was responsible for driving customer retention and product adoption, contributing to the overall success of the company’s client engagement strategies.
Educational Background
Caye Wycoff holds a Bachelor of Science degree in Accounting from Arizona State University. Additionally, Wycoff earned a Master's degree in History from Brigham Young University, where studies were completed from 2006 to 2009. This educational background supports a diverse skill set applicable to various professional roles.
Professional Experience in Client Management
Caye Wycoff has extensive experience in client management, having held positions at several organizations. Prior roles include Account Manager at Jenzabar from 2017 to 2018, Assistant Director at Brigham Young University from 2007 to 2014, and Major Account Manager at BYU Independent Study from 2014 to 2015. Wycoff also worked as a Partner Success Manager at School Improvement Network from 2015 to 2016, specializing in cultivating client relationships in the Healthcare and Higher Education sectors.
Track Record in Customer Success
Caye Wycoff has a proven track record of increasing technical product adoption and utilization. This focus on customer success has driven retention, renewal, and upsell opportunities for new products across various roles. Wycoff's commitment to understanding client needs has been a significant factor in achieving these outcomes.