Jordan Taylor
About Jordan Taylor
Jordan Taylor is an Account Manager at InfoReady Corporation in Ann Arbor, Michigan, with over five years of experience in SaaS Account Management. Known for achieving high customer satisfaction and a 99% client retention rate, Taylor specializes in educating clients and implementing efficient solutions.
Work at InfoReady
Jordan Taylor has been employed at InfoReady Corporation as an Account Manager since 2022. In this role, Taylor focuses on managing client relationships and ensuring customer satisfaction. The position is based in Ann Arbor, Michigan. Taylor is recognized for achieving high customer satisfaction scores and serves as a key resource for high-touch and sensitive accounts.
Previous Experience at PropLogix
Prior to joining InfoReady, Jordan Taylor worked at PropLogix as an Account Manager from 2020 to 2021. Taylor also served as a Software Quality Assurance Specialist at PropLogix for a period of six months from 2021 to 2022. In these roles, Taylor contributed to client management and quality assurance processes, enhancing the overall client experience.
Experience at CommunityForce
Jordan Taylor's tenure at CommunityForce spanned seven years, from 2013 to 2020. During this time, Taylor held multiple positions, including Client Support Manager and Client Success Manager. In the latter role, Taylor focused on client education and implementing functionalities that save time, contributing to a strong client retention rate.
Client Retention and Satisfaction
Jordan Taylor has over five years of experience in SaaS Account Management, achieving a notable 99% client retention rate. This success is attributed to Taylor's emphasis on educating clients and fostering collaborative relationships. Taylor actively seeks opportunities that enhance teamwork and client satisfaction.