Dorota Siech
About Dorota Siech
Dorota Siech is an OTC Senior Team Lead at Infosys Poland, where she manages a team of 17 and ensures quality operations for clients. She has extensive experience in accounting and customer service, having worked at companies such as Xerox, Conduent, and VF Corporation.
Current Role at Infosys Poland
Dorota Siech serves as an OTC Senior Team Lead at Infosys Poland. In this role, she manages a team of 17 individuals, focusing on team performance, key performance indicators (KPIs), and targets. She acts as a point of escalation for clients, ensuring that quality operations align with agreed standards.
Previous Experience in Accounting and Customer Service
Before joining Infosys Poland, Dorota Siech held various positions in accounting and customer service. She worked at Xerox as an Accounting Associate from 2014 to 2016 and later as a Customer Service Agent from 2013 to 2014. At Conduent, she served as an Accounting Associate from 2017 to 2018, an Analyst from 2018 to 2019, and an AP and T&E Service Desk Team Leader from 2019 to 2020.
Educational Background
Dorota Siech studied at Uniwersytet Łódzki, where she pursued a degree in Filologia Germańska. She achieved the title of Magister (Mgr) after completing her studies from 2007 to 2012.