Maricruz Cervantes Segura
About Maricruz Cervantes Segura
Maricruz Cervantes Segura is a Process Specialist at Infosys Poland, specializing in Local Campaigns. She has extensive experience in logistics, customer service, and procurement across various companies and countries.
Work at Infosys Poland
Currently, Maricruz Cervantes Segura serves as a Process Specialist in the Ms Local Campaigns division at Infosys Poland. She has held this position since 2019. In her role, she is responsible for managing and optimizing local campaigns, ensuring that processes align with organizational goals.
Previous Experience in Logistics and Support
Before joining Infosys Poland, Maricruz worked as a Regional Logistics Associate at Emerson from 2011 to 2012 in St. Louis, Missouri. Additionally, she has experience in technical support and customer service, having worked at Teleperformance in Paris from 2013 to 2016. Her background includes roles that required strong problem-solving skills and customer interaction.
Experience at Infosys BPO
Maricruz has significant experience at Infosys BPO, where she worked in various capacities from 2015 to 2019. She was a Process Specialist for the Microsoft Partner Incentives Program - Loc Payments for two years and served as a Subject Matter Expert for another two years. Her roles involved detailed process management and expertise in incentive programs.
Education and Expertise
Maricruz holds a Bachelor's degree from Universidad Nacional, which she completed between 2002 and 2006. Her educational background has provided her with foundational knowledge that supports her roles in process management and logistics.
Career at A.s.e.g.b.s and Other Roles
Prior to her roles in logistics and process management, Maricruz worked as a Procurement Buyer at A.s.e.g.b.s, providing services for Procter & Gamble from 2007 to 2011. This position involved procurement processes and supplier management, contributing to her diverse skill set.