Piotr Szczerbiak
About Piotr Szczerbiak
Piotr Szczerbiak is a Senior Associate Consultant at Infosys Poland, with a background in service desk and support roles across various companies. He holds a Licencjat in Filologia o spec. germańska from Uniwersytet Kazimierza Wielkiego and has experience working in Poland and the Middle East.
Current Position at Infosys Poland
Piotr Szczerbiak serves as a Senior Associate Consultant at Infosys Poland. He has been in this role since 2021. His responsibilities include providing expert consulting services and support to clients, leveraging his extensive experience in the IT and consulting sectors.
Previous Experience in IT Support
Prior to his current role, Piotr worked in various IT support positions. He was an Analyst at Infosys Poland from 2020 to 2021 and held the position of 1st Line Support Engineer at Atos from 2014 to 2016. His experience includes managing service desk operations and providing technical support to users.
Education and Academic Background
Piotr Szczerbiak studied at Uniwersytet Kazimierza Wielkiego, where he earned a Licencjat in Filologia o spec. germańska from 2012 to 2016. Additionally, he attended Georg-August-Universität Göttingen for one year, from 2013 to 2014, furthering his studies in the same field.
Career Development in Consulting
Piotr has a background in consulting, having worked as an Analyst at Infosys Consulting from 2018 to 2020. His role involved analyzing client needs and delivering solutions to enhance operational efficiency. This experience contributed to his professional growth in the consulting industry.
Early Career in Service Desk Roles
Piotr began his career in service desk roles, starting as a Service Desk Agent at Hemmersbach in 2017 for five months. He then worked as a Service Desk Administrator at Wipro Middle East for six months in 2016. These positions provided him with foundational skills in customer support and technical assistance.