Gaurav Sharma

Gaurav Sharma

Senior Associate Lead Bphr @ Infosys

About Gaurav Sharma

Gaurav Sharma is a Senior Associate Lead BPHR at Infosys in Pune, India, with an MBA in Human Resources Management from DY Patil University.

Company

Gaurav Sharma currently works at Infosys as a Senior Associate Lead BPHR. He has been with the company for an extensive period based in the Pune Area, India. His tenure at Infosys involves significant responsibilities in employee management and human resources.

Education and Expertise

Gaurav Sharma studied at DY Patil University, where he earned a Master of Business Administration (M.B.A.) in Human Resources Management and Services from 2007 to 2009. This academic background provides him with a solid foundation in HR principles and practices, supporting his role at Infosys.

Job Responsibilities

In his role at Infosys, Gaurav Sharma facilitates interactions between employees and management through skips, one-on-ones, and career development plans. He regularly analyzes and publishes weekly attrition reports and early warning indicators to improve employee retention. Additionally, he coordinates with the legal team on disciplinary cases and manages performance improvement processes.

Team Management

Gaurav Sharma manages a team of over 700 employees who work across voice, chat, and email processes. His leadership ensures effective team operations and goal achievement, contributing to the overall success of the company.

Employee Engagement Activities

Gaurav Sharma conducts various employee engagement activities, including Family Day celebrations, Joy of Giving Week, and festival celebrations. These activities aim to enhance employee morale and foster a positive work environment. He also conducts regular employee briefing sessions and training to ensure understanding of appraisal and performance management processes.

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