Edward Croes
About Edward Croes
Edward Croes is a Product Release Manager at Southwest Airlines, with extensive experience in managing financial objectives and leading cross-functional teams. He has held various roles in reputable companies, including Amdocs and KPMG, and is fluent in four languages.
Work at InfoVision
Edward Croes has been serving as the Product Release Manager at Southwest Airlines through InfoVision since 2017. In this role, he is responsible for overseeing product releases, ensuring that they meet contractual and financial objectives, including revenue and profitability targets. His position involves managing cross-functional teams and operations to facilitate successful product launches.
Education and Expertise
Edward Croes possesses expertise in various methodologies, including Agile, Waterfall, and the Scaled Agile Framework. He has a strong background in risk and issues management, release management, and quality assurance management. His skills extend to enterprise integration and financial budget management, including P&L management. He is proficient in using tools such as ServiceNow, Workbrain, and Atlassian products like Jira and Confluence.
Background
Edward Croes has a diverse professional background with experience in several prominent companies. He worked at KPMG as a Senior Financial Consultant from 1994 to 2000, followed by a role as a Senior Consultant at BearingPoint from 2000 to 2006. He then served as a Senior Service Delivery and Engagement Manager at CenturyLink from 2015 to 2017. Prior to his current role, he held positions at Amdocs, including Director Engagement Management and Director Release and Implementation.
Achievements
Throughout his career, Edward Croes has successfully managed global cross-functional teams and operations. His experience includes setting and achieving financial objectives related to revenue, cost, and profitability. He has demonstrated proficiency in managing product releases and ensuring quality assurance across various projects.
Language Proficiency
Edward Croes is fluent in four languages: English, Spanish, Dutch, and Papiamento. He also has basic proficiency in French. This multilingual capability enhances his effectiveness in managing diverse teams and engaging with stakeholders across different regions.