Heidi Murphy
About Heidi Murphy
Heidi Murphy is a Senior Technical Writer with extensive experience in documentation and technical communication. She has worked for various companies, including InfoVision Inc., Rexel Holdings USA, and Verizon Enterprise Solutions, utilizing tools like Adobe Acrobat and SnagIt throughout her career.
Current Role at InfoVision
Heidi Murphy serves as a Senior Technical Writer at InfoVision Inc. since 2022. In this remote position, she is responsible for drafting and maintaining technical documentation. Her role involves utilizing various tools, including Adobe Acrobat, Illustrator, and SnagIt, to ensure high-quality documentation standards. She collaborates with cross-functional teams to enhance the clarity and usability of technical materials.
Previous Experience in Technical Writing
Heidi Murphy has extensive experience in technical writing, having worked in several roles prior to her current position. She was a Senior Technical Writer at Softworld from 2021 to 2022, where she contributed to various documentation projects. Before that, she held the position of Documentation Specialist at Rexel Holdings USA, Corp. from 2006 to 2007. Additionally, she worked as a Technical Writer at Cottonwood Financial for a brief period in 2006.
Career Background in Engineering and Documentation
Heidi has a diverse background in engineering and documentation. She worked at MCI Corporation as a Design Engineer from 2000 to 2004 and later at Verizon Enterprise Solutions as MTS III Consultant in Systems Engineering from 2007 to 2016. Her experience also includes a role as a Documentation Specialist at Consolidated Communications from 2004 to 2005 and as a Senior Technical Lead at HCL Technologies from 2020 to 2021.
Education and Academic Background
Heidi Murphy studied at Texas A&M University, where she earned a Bachelor of Arts (B.A.) in Psychology from 1992 to 1996. This educational background has contributed to her understanding of user experience and communication, which are essential in her technical writing roles.
Skills and Tools Utilized
Throughout her career, Heidi has utilized various tools to enhance her technical writing capabilities. She is proficient in Adobe Acrobat, Illustrator, and SnagIt, which she uses for drafting and maintaining documentation. Additionally, she has experience collaborating with marketing teams to develop podcast proposals and marketing video scripts, demonstrating her versatility in content creation.