Kiran Kumar
About Kiran Kumar
Kiran Kumar serves as the TL - Resource Development Manager at InfoVisionHQ in Bengaluru, India, where he has worked since 2007. He manages offshore operations, leads a team of ten, and has expertise in quality management systems and technical support.
Work at InfoVision
Kiran Kumar has been employed at InfoVisionHQ since 2007, serving as the Resource Development Manager. In this role, he manages the entire offshore operations, which encompass both inbound and outbound processes. He leads a team of 10 individuals and reports directly to the US Vice President. Since 2012, he has also held the position of TL - Resource Development Manager, contributing to the company's growth and operational efficiency in the Bengaluru Area, India.
Education and Expertise
Kiran Kumar holds a Master of Business Administration (M.B.A.) with a focus on Human Resources Management and Marketing from Sri Venkateswara University, where he studied from 2002 to 2004. He also earned a Bachelor's degree in Computer Applications from the same university, completing his studies from 1999 to 2002. His technical expertise includes configuring MS Outlook and addressing VOIP issues, such as setting up new phones and voicemail systems.
Training and Development
Kiran Kumar provides induction training for new joiners at InfoVisionHQ, where he explains the organizational hierarchy and the procedures for sourcing profiles and submitting resumes to clients. He is trained in ISO 9001:2008 Quality Management Systems and has conducted audits for team members, reporting findings to the Director. His focus on training ensures that new employees are well-equipped to understand the company's processes.
Background
Kiran Kumar has a substantial background in resource development and management, with over 17 years of experience at InfoVisionHQ. His career trajectory reflects a commitment to operational excellence and team leadership. His educational background in business and technology complements his professional responsibilities, allowing him to effectively manage and support his team.