Sharath Kumar Raghunath,Pmp
About Sharath Kumar Raghunath,Pmp
Sharath Kumar Raghunath is the Global Salesforce Practice Head for Digital Transformation and Customer Experience at InfoVision Inc., with extensive experience in CRM and digital transformation across various industries. He has held leadership roles in multiple organizations and has worked internationally, contributing to significant projects and client engagements.
Work at InfoVision
Sharath Kumar Raghunath currently serves as the Global Salesforce Practice Head for Digital Transformation and Customer Experience at InfoVision Inc. He has held this position since 2023, overseeing operations in India, the USA, and the Middle East. In this role, he leads cross-team collaborations through Salesforce engagements and is responsible for driving internal Salesforce user adoption within the organization.
Previous Experience in Salesforce and CRM
Before joining InfoVision, Sharath worked at Sunera Technologies, Inc. as Vice President - CRM - Salesforce CX from 2021 to 2023. He also held the position of CRM Practice Director at Birlasoft from 2018 to 2020. His career includes significant roles at JMR Infotech, Sierra Atlantic, and Oracle India Pvt. Ltd., where he focused on CRM and digital transformation initiatives.
Educational Background
Sharath Kumar Raghunath has a Bachelor’s Degree in Electrical and Electronics Engineering from the National Institute of Engineering, Mysore, which he completed from 1990 to 1994. He also holds a Post Graduation in Computer Applications from CMC Limited, where he studied from 1994 to 1995. His education includes studies in Computer Applications with a focus on Oracle and Microsoft technologies.
International Experience and Client Engagements
Sharath has extensive international experience, having worked in various countries including the United States, Europe, APAC, Australia, and the Middle East. He has been involved in multi-million dollar deals ranging from 5 to 10 million USD and has delivered customer workshops in the US and APAC regions. His work spans multiple industries, including BFSI, MFSI, Automotive, FMCG, Retail, and Healthcare.
Certifications and Technical Skills
Sharath holds multiple Microsoft certifications, including MCSD, MCSE, MCSE+I, MCDBA, and MCP+I. He has a deep understanding of integrating CRM systems with Oracle Knowledge Management (OKM) using iConnect. His technical expertise includes developing client-server applications using technologies such as Visual Basic, COM, SQL Server, and Oracle.