Amelia Kennedy
About Amelia Kennedy
Amelia Kennedy is a Software QA Engineer at Ingram Content Group in La Vergne, Tennessee, with over 20 years of experience in various roles within the company.
Currently at Ingram Content Group
Amelia Kennedy is currently employed as a Software QA Engineer at Ingram Content Group in La Vergne, Tennessee, United States. She has taken on various roles within the company, showcasing her deep understanding of its functions and operations.
Previous Roles at Ingram Content Group
Before her current role, Amelia worked as a Digital eBook Support from 2015 to 2018. Additionally, she served as a Data & Ordering Integration Specialist for 8 years from 2013 to 2021. These roles allowed her to gain diverse experience in digital eBook support and data integration.
Early Career at Ingram Content Group and Ingram Book Company
Amelia began her long-standing career at Ingram in 1998 as a Customer Care Representative at Ingram Book Company. She moved on to become an Electronic Ordering Representative from 1999 to 2004. She also worked in Customer Service & New Accounts from 2004 to 2005, before transitioning into roles focused on technical support.
Educational Background
Amelia studied at Buttershaw Business & Enterprise College, focusing on Sports Science and English Language from 1992 to 1994. This educational foundation laid the groundwork for her varied career in customer service, technical support, and software QA engineering.
Career Growth and Expertise
With over 20 years of experience, Amelia has transitioned from customer service roles into more technical positions at Ingram Content Group. Her career path includes significant periods in technical support and data integration, eventually leading to her current position in software QA engineering.