Chelsea Saunders
About Chelsea Saunders
Chelsea Saunders is a Client Relations Account Representative at Ingram Content Group in Milton Keynes, England, with a diverse background in customer service roles across various industries.
Professional Role at Ingram Content Group
Chelsea Saunders currently holds the position of Client Relations Account Representative at Ingram Content Group, based in Milton Keynes, England, United Kingdom. In her role, Saunders is responsible for managing relationships with clients, ensuring their needs are met, and maintaining a high level of client satisfaction. Her position involves communication, problem-solving, and ensuring a seamless client experience.
Previous Experience at Simplicity Energy Ltd
Chelsea Saunders has extensive experience at Simplicity Energy Ltd, where she worked in various roles from 2019 to 2021. She served as a Customer Service Administrator, Complaints Handler and Customer Service Advisor, and Customer Services Team Leader. During her time at Simplicity Energy, she was responsible for managing customer complaints, providing resolutions, and leading a team to improve customer service standards. Her tenure at the company demonstrates her adaptability and expertise in customer service within the energy sector.
Educational Background in Dental Nursing and Music
Chelsea Saunders pursued her education at Harriet Ellis, where she studied Dental Assisting/Assistant and earned the NEBDN National Diploma in Dental Nursing from 2017 to 2019. Prior to this, she attended the University of Chichester and completed a Bachelor's Degree in Music with Musical Theatre from 2013 to 2016. Her diverse educational background highlights her ability to excel in various fields, from healthcare to the arts.
Customer Service Roles Across Various Industries
Chelsea Saunders has a diverse background in customer service roles across multiple industries, including energy, hospitality, and retail. She worked as a Front Desk Receptionist at Planet Ice, gaining experience in the leisure industry. Additionally, she managed Mr Simms Olde Sweet Shoppe as a Manager, demonstrating her leadership and retail management skills. Saunders also has experience as a Deputy Manager/Sandwich Artist at Subway and as Food and Beverage staff at Mercure Parkside Hotel, further showcasing her versatility and customer service acumen.
Early Career and Educational Achievements
Chelsea Saunders attended John Warner School from 2005 to 2011, where she studied English Literature, Art, Drama, and History, achieving 10 GCSEs with grades A*-C and three and a half A levels. She began her career working in various customer-facing roles, including as a Dental Nurse & Receptionist at Dental Works and as a Customer Service Advisor at Kaplan Financial. Her early work experience and strong educational foundation have equipped her with a wide range of skills applicable to multiple career paths.