Dailoc Nguyen
About Dailoc Nguyen
Dailoc Nguyen is a Software Engineer Intermediate at Ingram Content Group, specializing in production support and Azure CI/CD conversions.
Current Title and Role
Dailoc Nguyen is a Software Engineer Intermediate at Ingram Content Group. In his current role, he provides production support, solving issues swiftly to minimize downtime. Nguyen manages software systems that handle document intake, distribution, and archiving across the company. He collaborates with an offshore team to distribute development tasks effectively and drives the conversion to Azure CI/CD for development groups.
Professional Experience at Ingram Content Group
Dailoc Nguyen has a significant tenure at Ingram Content Group, having held multiple roles over the years. From 2014 to 2015, he served as a Software Engineer in La Vergne, TN. Subsequently, he was an Intermediate Software Engineer from 2015 to 2019. Currently, he is again with Ingram Content Group as a Software Engineer Intermediate, involved in production support and many key software management initiatives.
Previous Roles and Industry Experience
Before his long-standing engagement with Ingram Content Group, Dailoc Nguyen worked at various other companies. From 2007 to 2011, he was a Senior Software Programmer at Quality Manufacturing Systems Inc in La Vergne, TN. He also held the position of Software Programmer/Project Coordinator at Insequence Corporation from 2005 to 2007 in Smyrna, TN. His early experience includes working as a Process Controls Engineer at Bowater and as a Process Controls Engineer Co-op shortly before that.
Educational Background
Dailoc Nguyen holds a Bachelor of Science in Computer Engineering from Tennessee Technological University. He completed his degree program from 2000 to 2004. This educational foundation has underpinned his career in various software and engineering roles, equipping him with the skills to tackle complex software and production support challenges.
Expertise and Technical Skills
Dailoc Nguyen possesses expertise in driving the conversion to Azure CI/CD for development groups. He is proficient in managing software systems for document intake, distribution, and archiving. He also has significant experience investigating and resolving bugs in .NET applications to ensure an optimal development environment. Nguyen's collaborative work with offshore teams highlights his role in distributing development tasks effectively.