Heather Coutcher
About Heather Coutcher
Heather Coutcher is the Manager of Client Integration at Ingram Content Group in the Greater Nashville Area, with over a decade of experience at the company and a diverse background in the publishing and retail book industries.
Current Role at Ingram Content Group
Heather Coutcher holds the position of Manager, Client Integration at Ingram Content Group in the Greater Nashville Area. She has been with the company for over a decade, transitioning to her current role in 2013. In this position, Heather is responsible for overseeing client integration processes, ensuring smooth transitions and effective implementation of services for clients.
Previous Roles at Ingram Content Group
Heather Coutcher's association with Ingram Content Group began in 2011 when she joined as a Client Integration Specialist. She held this position for two years, from 2011 to 2013, before being promoted to Manager, Client Integration. Her earlier role involved coordinating and implementing integration procedures for clients, a foundation that has greatly contributed to her current managerial responsibilities.
Experience at Ingram Digital
Before joining Ingram Content Group, Heather Coutcher worked at Ingram Digital as an Account Manager. She was with the company from 2009 to 2011, performing duties that involved managing client accounts and providing support to ensure client satisfaction. This role was pivotal in developing her skills in account management and client relations.
Career at Multnomah Publishers
Heather Coutcher gained extensive experience in the publishing industry through her various roles at Multnomah Publishers, where she worked for five years. Starting as a Sales Assistant for Special Markets from 2002 to 2003, she advanced to Advertising & Marketing Coordinator from 2003 to 2005. She then worked as an Editorial Assistant from 2005 to 2007. Each position allowed her to develop skills in sales, marketing, advertising, and editorial assistance.
Retail Book Industry Experience at Borders
Heather Coutcher's career in the book industry began at Borders, where she worked from 1997 to 2002. She held the positions of Office Coordinator and Bookseller in Traverse City, Michigan, from 1997 to 1999. She was then promoted to Inventory Manager in Puyallup, Washington, from 2000 to 2002. Her responsibilities included managing inventory, coordinating office activities, and assisting customers, providing her a well-rounded experience in retail book management.
Educational Background
Heather Coutcher pursued higher education at the University of Alaska Anchorage and Northwestern Michigan College. Her academic experiences at these institutions helped lay the groundwork for her diverse and extensive career in the publishing and retail book industries.