Jon O'neal
About Jon O'neal
Jon O'neal is a Technical Support Specialist at Ingram Content Group with over 20 years of experience in retail, publishing, and graphic design. He has held various roles including Managing Editor, Senior Project Coordinator, and Operations Manager.
Current Position at Ingram Content Group
Jon O'Neal currently works as a Technical Support Specialist at Ingram Content Group in La Vergne, Tennessee. His role involves providing technical support in various capacities, leveraging his extensive background in retail, publishing, and graphic design to address customer and internal technical issues. Jon's experience across multiple sectors aids in his approach to troubleshooting and problem resolution.
Previous Roles at Barnes & Noble College
Jon O'Neal held multiple positions at Barnes & Noble College, demonstrating his versatility and growth within the organization. Between 2011 and 2020, he worked as a Bookseller, Customer Service Supervisor, Operations Manager, General Merchandise Manager, and Bookseller again at Vanderbilt University in Nashville, TN. Each role progressively built upon his skills in customer service, team management, and operational efficiency.
Editorial Experience at Turner Publishing Company
Jon served as the Managing Editor at Turner Publishing Company for three years from 2015 to 2018 in Nashville, Tennessee. In this capacity, he was responsible for overseeing the editorial process, ensuring the quality of published works, and managing a team of writers and editors. His leadership contributed to the company's publication of numerous successful titles.
Project Coordination at Houghton Mifflin Harcourt
Jon O'Neal worked at Houghton Mifflin Harcourt in Austin, Texas, where he held roles such as Senior Project Coordinator from 2009 to 2011 and Production Coordinator from 2007 to 2009. His responsibilities included coordinating various project stages, ensuring timelines were met, and maintaining production quality standards. Jon's role was crucial in the seamless execution of publishing projects.
Educational Background
Jon's educational background includes a Certificate in Digital Marketing from Vanderbilt University, achieved in 2021, and a Bachelor of Arts in English from Lipscomb University. Additionally, he studied Communication Theory at Pepperdine University, where he earned a GPA of 3.6/4.0. His education has provided a solid foundation in both the technical and theoretical aspects of his career.