Kara Gould
About Kara Gould
Kara Gould is the Business Operations Support Coordinator at Ingram Content Group, with extensive experience in customer care and bookselling roles at both Ingram and Barnes & Noble, Inc.
Title at Ingram Content Group
Kara Gould currently holds the position of Business Operations Support Coordinator at Ingram Content Group. In this role, she is responsible for a range of operational tasks that support the company's business objectives. Her work contributes to the efficiency and effectiveness of business operations, enabling the organization to deliver high-quality services to its clients.
Roles at Ingram Content Group
Kara Gould has been with Ingram Content Group in various roles, showcasing her versatility and growth within the company. From 2018 to 2019, she worked as a Customer Care Specialist in LaVergne, TN. She then advanced to the position of Customer Care Coordinator, which she held from 2019 to 2021. Her experience in customer care has provided her with a deep understanding of client needs and business support operations.
Experience at Barnes & Noble
Prior to her tenure at Ingram Content Group, Kara Gould accumulated extensive experience at Barnes & Noble, Inc. She started in 1999 as a Bookseller in West Nashville, TN, and progressively took on more responsibilities. Over nearly two decades, she held various positions such as Lead Bookseller, Bargain Lead Bookseller, Head Cashier, Children's Dept Lead Bookseller, and District Administrative Assistant. Her longest role was as a Lead Bookseller, lasting five years in both Nashville and Murphyboro, TN. Her diverse roles spanned across customer service, sales, and administrative support, giving her a robust background in retail bookstore operations.
Educational Background
Kara Gould holds a Bachelor's degree in Art History from Mills College. Her academic background in the humanities equips her with critical thinking skills and an analytical approach. This formal education contributes to her ability to handle complex operational and customer service tasks with a detailed and informed perspective.