Kayla Thompson
About Kayla Thompson
Kayla Thompson is a Client Services Coordinator at Ingram Content Group with over five years of experience in the service industry.
Title and Current Role
Kayla Thompson holds the title of Client Services Coordinator at Ingram Content Group. She began her tenure at Ingram Content Group in November 2019. In this role, she is responsible for overseeing client relationships and ensuring their needs are met efficiently. Kayla's position involves extensive coordination and communication, leveraging her previous customer service experience to excel in her current responsibilities.
Previous Experience at LongHorn Steakhouse
Before joining Ingram Content Group, Kayla Thompson accumulated over five years of experience in the service industry. She worked at LongHorn Steakhouse in Brentwood, Tennessee, from 2014 to 2019. During her time there, she served as a Certified Trainer and Server. This role required her to master customer service skills and impart training and leadership abilities to new staff members. Her experience at LongHorn Steakhouse has honed her ability to manage teams and deliver high-quality service.
Educational Background
Kayla Thompson completed her education at Middle Tennessee State University (MTSU), where she obtained a Bachelor's degree. She attended MTSU from 2013 to 2018. Her academic background provided her with foundational skills and knowledge, which she now applies in her professional career. MTSU's comprehensive curriculum has equipped Kayla with the critical thinking and problem-solving skills essential for her role as a Client Services Coordinator.
Service Industry Experience
Kayla Thompson has a robust background with over five years in the service industry prior to her current role. Her tenure at LongHorn Steakhouse, where she worked as a Certified Trainer and Server, exemplifies her dedication to customer service and her ability to work in fast-paced environments. This experience is invaluable in her current position at Ingram Content Group, where client satisfaction and efficient service delivery are paramount.
Nashville, Tennessee Local Expertise
Kayla Thompson is based in Nashville, Tennessee. Her local expertise and connections in the area add significant value to her role at Ingram Content Group. Being situated in Nashville allows her to have a deeper understanding of the regional client base and local market dynamics, which is advantageous for creating and maintaining successful client relationships.