Kristen Williams
About Kristen Williams
Kristen Williams is a Project Analyst at Ingram Content Group in La Vergne, Tennessee, with extensive experience in the publishing industry and a background in sales, account management, and technical support.
Current Title and Role
Kristen Williams holds the position of Project Analyst at Ingram Content Group in La Vergne, Tennessee, United States. She has been in this role since June 2017, contributing her skills and expertise in project management and analysis within the company.
Previous Work Experience
Kristen Williams has a diverse professional background with experience spanning across multiple industries. She served as a Client Services Specialist at Lightning Source from 2016 to 2017, and as Senior Client Services Coordinator from 2013 to 2016. Prior to this, she worked in technical support as a Data Technical Support at Verizon Wireless from 2011 to 2013. Kristen's earlier career included roles in sales and customer service at AT&T from 2009 to 2011 and as a Hostess, Waitress, and Grill Cook at Cracker Barrel from 2004 to 2009.
Education and Qualifications
Kristen Williams completed her Bachelor of Business Administration (BBA) with a focus on Human Resources Management and Services from Strayer University, where she studied from 2010 to 2015. She also earned an Associates degree in Business Administration and Accounting from Southeast Community College, studying from 2008 to 2010. Additionally, Kristen attended Nebraska Wesleyan University and Waverly High School.
Industry Experience
Kristen Williams brings extensive experience in the publishing industry, particularly in digital printing and contact centers. Her roles at Lightning Source, coupled with her current position at Ingram Content Group, have equipped her with in-depth knowledge and practical expertise in this sector.
Skills in Sales and Account Management
Throughout her career, Kristen Williams has developed strong skills in sales and account management. Her work at AT&T and Cracker Barrel provided a solid foundation in customer service and sales, which she has leveraged in business development roles in the publishing industry.