Lola Moore
About Lola Moore
Lola Moore is an Account Representative at Ingram Content Group and a B2B Customer Service Executive at Fossil Group, Inc., with a diverse background in customer service, public relations, and law.
Current Employment at Ingram Content Group
Lola Moore currently holds the position of Account Representative, Client Services at Ingram Content Group, located in Milton Keynes, England, United Kingdom. In this role, she is responsible for managing client relationships, ensuring satisfaction, and addressing any service-related concerns. Her work involves interacting with clients to understand their needs and providing solutions that meet their requirements.
Role at Fossil Group
In addition to her position at Ingram Content Group, Lola Moore is also employed as a B2B Customer Service Executive at Fossil Group, Inc. in Milton Keynes, United Kingdom. Her responsibilities include addressing business-to-business customer inquiries, providing support, and ensuring that the company's clients receive high-quality service. This role further enhances her expertise in client services and customer relationship management.
Previous Experience at Activa Contracts
Lola Moore worked at Activa Contracts as a Customer Service Executive from 2018 to 2019. During her 7-month tenure, she was responsible for managing customer interactions, addressing any issues promptly, and maintaining customer satisfaction. Her role required effective communication skills and the ability to handle various customer service challenges.
Employment History at TalkingPoint
From 2016 to 2018, Lola Moore was employed at TalkingPoint, a company based in the United Kingdom. In her role, she handled administration, customer service, and marketing tasks. This position allowed her to diversify her skill set and gain experience in different facets of customer and administrative services.
Educational Background in Law
Lola Moore holds a Bachelor of Laws (LLB) degree from the University of Lagos and obtained her BL from the Nigerian Law School in 2003. These qualifications have provided her with a solid foundation in the legal sector. She has extensive experience working in various legal roles, including as a Legal Officer at Mainstreet Bank and a Public Relations Officer/Legal & Compliance Officer at Weststar Associates Limited.
Skills in Public Relations and Communication
In 2020, Lola Moore pursued further education at PR Academy Ltd, earning a Chartered Institute of Public Relations Foundation Award. She also completed a course in Communication and Interpersonal Skills at Work from Future Learn (University of Leeds and Institute of Coding). These qualifications have strengthened her expertise in public relations and effective communication, complementing her roles in client services and customer support.