Matt Williams
About Matt Williams
Matt Williams is an Inventory Control Supervisor at Ingram Content Group in Jackson, Tennessee, with a background in psychology and sociology from Union University and experience in technical support and customer service.
Current Position at Ingram Content Group
Matt Williams is currently serving as an Inventory Control Supervisor at Ingram Content Group in the Jackson, Tennessee area. In this role, he has been instrumental in implementing innovative processes and controls to streamline inventory management and boost operational efficiency. His current responsibilities include overseeing inventory accuracy and ensuring consistent, reliable order fulfillment.
Previous Roles and Experience
Before his tenure at Ingram Content Group, Matt Williams worked as a Contact Specialist at Unique Management Services from 2004 to 2005 in the Louisville, Kentucky area. His earlier professional experience includes a position at Pro Charging Systems as a Technical Support / Customer Service representative, where he served from 2003 to 2004 for five months in the Greater Nashville Area, TN.
Educational Background
Matt Williams pursued a Bachelor of Science in Human Studies with a focus on Psychology and Sociology from Union University, where he studied from 2001 to 2002. Prior to that, he attended Jackson State Community College, completing two years of education from 1999 to 2001. His educational background provided a strong foundation in human behavior and social structures, skills that he effectively applies in his professional endeavors.
Innovative Processes and System Improvements
Matt Williams has been credited with several key innovations at Ingram Content Group. He implemented a new order picking process resulting in increased productivity and accuracy, and he automated the calculation and daily emailing of productivity numbers to management, leading to annual savings of over $80,000. He also redefined the company's inventory rotation process to focus on 'visits' rather than units picked, significantly improving efficiency. Additionally, he created an Access database designed to capture 'visits' data, enhancing both accuracy and usability.
Inventory Management and Project Leadership
In his role at Ingram Content Group, Matt Williams has managed a cycle counting team responsible for accurately counting over 39,000 SKUs annually. He played a pivotal role in the successful consolidation of warehouses in 2012, ensuring minimal disruption to order fulfillment processes. His expertise extends to client relationship management, having facilitated multiple successful new client inventory integrations. Additionally, he has worked closely with auditors during year-end physical inventories, ensuring compliance and accuracy in financial reporting.