Melanie Coles
About Melanie Coles
Melanie Coles is a Client Services Representative at Ingram Content Group with over 20 years of experience in administrative and client service roles across various sectors.
Current Role at Ingram Content Group
Melanie Coles is currently serving as a Client Services Representative at Ingram Content Group. Based in Dandenong South, she began her role in October 2018. Her responsibilities include managing client relationships, addressing client inquiries, and ensuring customer satisfaction through effective service delivery. She brings over 20 years of experience in administrative and client service roles to the position.
Previous Experience at Purcell Partners
In 2018, Melanie Coles worked as a Documentation Officer at Purcell Partners for eight months. During this time, she was responsible for managing and organizing important documentation, ensuring compliance with regulatory and organizational standards. This role further honed her skills in documentation management and administrative support.
Role at Mount Evelyn Christian School
Melanie Coles served as an Executive Assistant at Mount Evelyn Christian School from 2014 to 2017. Over these three years, she provided administrative support to the school's leadership team, managed schedules, and assisted with various projects and events. Her role was crucial in ensuring smooth operation and communication within the school's administrative framework.
Experience at Heathmont Baptist Church
From 2011 to 2014, Melanie Coles worked at Heathmont Baptist Church as a Personal Assistant to the Senior Pastor. Located in Heathmont, Victoria, her responsibilities included managing the pastor's schedule, coordinating events, and ensuring effective communication within the church community. Her work contributed to the operational efficiency of the church's administrative functions.
Career at Bank Australia
Melanie Coles had a longstanding career at Bank Australia, where she worked as a Lending Administration Consultant from 1995 to 2011. Over 16 years, she gained extensive experience in lending administration, including processing loan applications, ensuring compliance with financial regulations, and providing customer service. Her tenure at Bank Australia laid a strong foundation for her expertise in finance and administrative roles.