Mohammed Sirag
About Mohammed Sirag
Mohammed Sirag is a Desktop Technical Support Coordinator at Ingram Content Group with experience in desktop support and information systems.
Current Role at Ingram Content Group
Mohammed Sirag currently works as a Desktop Technical Support Coordinator at Ingram Content Group through Resolution Technologies Inc. His role involves managing and troubleshooting various desktop support issues, including Microsoft Office 365 and RF equipment. Mohammed conducts training sessions to help associates understand the proper use and maintenance of their equipment. He also manages vendor relationships and ensures smooth connectivity for data transmission.
Previous Positions at Ingram Content Group
Previously, Mohammed Sirag served as a Desktop Support Technician at Ingram Content Group through Resolution Technologies Inc. from 2019 to 2020. During his 10-month tenure in La Vergne, Tennessee, he was responsible for troubleshooting desktop support issues and maintaining equipment functionality. This role laid the foundation for his current responsibilities and expertise.
Experience at TEKsystems
In 2019, Mohammed Sirag worked as a Desktop Support Technician at TEKsystems for a 3-month period in Franklin, Tennessee. During his time there, he focused on resolving technical problems related to desktops, provided support for Microsoft Office 365, and addressed connectivity issues. This role added to his depth of experience in desktop support.
Role at Metro Nashville Government Information Technology Service
From 2018 to 2019, Mohammed Sirag was employed as an Information System Operator Tech 1 at Metro Nashville Government Information Technology Service in the United States. Over the course of a year, he honed his skills in managing information systems and troubleshooting various technical issues. This position was crucial in shaping his technical and troubleshooting skills.
Early Career at Lab Four Professional Development Center
Mohammed Sirag began his professional career in technical support at Lab Four Professional Development Center. From 2017 to 2018, he worked as a Desktop Support Tier 1 in the Nashville Metropolitan Area. In this role, he gained essential experience in providing first-level technical support and troubleshooting basic desktop issues.