Ryan Stanley

Ryan Stanley

Information Technology Help Desk Supervisor @ Ingram Content Group

About Ryan Stanley

Ryan Stanley is the Information Technology Help Desk Supervisor at Ingram Content Group, based in Nashville, Tennessee. He has extensive experience in IT support, system administration, and Microsoft 365 Cloud Administration.

Current Role at Ingram Content Group

Ryan Stanley holds the position of Information Technology Help Desk Supervisor at Ingram Content Group. Since October 1, 2018, he has been responsible for overseeing the IT support operations within the company. He supervises a dedicated team, ensuring both reactive and proactive IT support measures are implemented effectively.

Career at Ingram Content Group

Before taking on his current supervisory role, Ryan Stanley served as a Senior Service Desk Analyst at Ingram Content Group from 2018 to 2020. Based in La Vergne, Tennessee, he contributed significantly to the IT service desk functions, refining his skills in system administration and identity and access management during his tenure.

Experience at ascena

From 2015 to 2018, Ryan Stanley worked as an IT Service Desk Analyst II at ascena in Etna, Ohio. Over three years, he developed a robust understanding of IT help desk support processes, collaborating closely with other departments to ensure smooth and effective IT service delivery.

Role at Gap Inc. Direct

Ryan Stanley began his focused IT career as an Email Specialist Tier 3 at Gap Inc. Direct, serving from 2013 to 2015 in Grove City, Ohio. This role allowed him to hone his skills in multiple areas including IT help desk tier 3 support, enhancing his technical abilities and preparing him for future advanced positions.

Comprehensive Skill Set in IT

Ryan Stanley possesses a diverse IT skill set, including expertise in tier 3 help desk support, system administration, identity and access management, and Microsoft 365 Cloud Administration. His proactive approach ensures that both immediate and long-term IT issues are addressed efficiently, contributing to the operational stability of the organizations he has worked with.

Contribution to Nashville Tech Community

Based in Nashville, Tennessee, Ryan Stanley contributes to the local tech community through his professional role at Ingram Content Group. His experience and proactive measures in IT support have established him as a valuable member of the Nashville IT landscape.

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