Sara O’steen
About Sara O’steen
Sara O’steen is the Manager of Systems & Business Operations at Ingram Content Group in La Vergne, Tennessee. She has a background in business operations and management, with experience at Amazon and Books A Million, and holds an MBA and a BBA from the University of North Alabama.
Current Role at Ingram Content Group
Sara O’steen is the Manager of Systems & Business Operations at Ingram Content Group. Based in La Vergne, Tennessee, she is responsible for overseeing systems and operational processes. Her role involves managing business operations to ensure smooth workflow and efficiency across the company.
Previous Positions at Ingram Content Group
Prior to her current role, Sara held several positions at Ingram Content Group. From 2022, she worked as a Business Operations Analyst for 6 months and as a Business Operations Specialist from 2021 to 2022 for 11 months. During her tenure, she developed a comprehensive training program for new hires, improving onboarding efficiency by 20%, and led a cross-functional team to streamline business processes, resulting in a 10% increase in operational efficiency.
Experience at Amazon
Sara worked at Amazon as an Area Manager in the Nashville Metropolitan Area for 2 months in 2021. Although her tenure was brief, the experience contributed to her understanding of large-scale operational management, giving her insights that she later applied in her roles at Ingram Content Group and Books A Million.
Roles at Books A Million
Sara spent several years at Books A Million, holding various roles such as Manager of Operations Excellence (2019-2021), Operations Data Analyst (2018-2019), and Internal Audit Intern (2017-2018). She implemented a new inventory management system there that reduced stock discrepancies by 15%. Additionally, she received the 'Employee of the Month' award twice for outstanding performance in operations management.
Educational Background
Sara holds a Master of Business Administration (MBA) in Project Management from the University of North Alabama, completed in 2020. She also earned a Bachelor of Business Administration (BBA) in Accounting and Finance from the same university, completed in 2018. Her strong educational background has been fundamental in shaping her career in business operations and management.
Volunteer Work and Mentorship
Sara volunteers as a mentor for the University of North Alabama's business students. She provides guidance on career development and industry insights, helping students navigate their future careers. Her role as a mentor showcases her dedication to giving back to the academic community and supporting the next generation of business professionals.