Todd Lewis
About Todd Lewis
Todd Lewis is a Customer Service Operations Specialist at Inkitt, where he has worked since 2019 in Berlin, Germany. He has a diverse background in customer service and operations, having held various roles in multiple countries.
Work at Inkitt
Todd Lewis has been employed at Inkitt as a Customer Service Operations Specialist since 2019. His role involves overseeing customer service operations, ensuring efficient communication and support for users. Based in Berlin, Germany, he has contributed to the company's customer service strategies for five years.
Previous Employment Experience
Before joining Inkitt, Todd Lewis held several positions in customer service and operations. He worked as a Sales Coordinator at Drake International for eight months in 2013 in Toronto, Canada. He then served as a UK Customer Care Shift Supervisor and Operations at Move24 Group GmbH for ten months in Germany in 2016. In 2017, he worked at Drivenow GmbH & Co. KG as UK Operations and Customer Service for seven months. Additionally, he was an Operational Account Manager at Evvnt from 2014 to 2016 in New York, United States, where he managed operational tasks.
Education and Expertise
Todd Lewis studied Graphic Design at Shillington Education in 2012. He also has a background in music, having studied at TAFE NSW from 2008 to 2009. This diverse educational background supports his skills in customer service and operations, enabling him to effectively manage client interactions and operational processes.
Career Development
Todd's career began at Fuji Xerox, where he worked as an Account Associate from 2010 to 2013 in Singapore. His experience in various roles across different countries, including Canada, Germany, and the United States, has provided him with a broad perspective on customer service operations and management.