Aaron Joseph
About Aaron Joseph
Aaron Joseph is an Information Technology Help Desk professional at Insight Global in Atlanta, Georgia, where he has worked since 2022. He has a background in various roles, including receptionist and kitchen manager, and holds certifications in Microsoft Office and Google IT Support.
Work at Insight Global
Aaron Joseph has been employed at Insight Global as an Information Technology Help Desk professional since 2022. He operates out of Atlanta, Georgia, where he provides technical support and assistance to clients and colleagues. His role involves troubleshooting IT issues, ensuring smooth operations, and enhancing user experience through effective problem-solving.
Previous Employment Experience
Before joining Insight Global, Aaron worked at Quality Transportation as a Receptionist from 2018 to 2021. In this role, he managed front desk operations and customer interactions. Additionally, he served as an Associate Kitchen Manager at Grant Central Pizza & Pasta from 2013 to 2016, where he developed team-building skills and gained experience in a fast-paced environment.
Education and Expertise
Aaron Joseph holds a Google IT Support Professional certificate, which he obtained through a program at Merit America from 2021 to 2022. He is currently pursuing an Associate's degree in Information Technology at the same institution. Additionally, he is enrolled in a certificate program focused on Networking systems to further enhance his technical knowledge.
Technical Skills and Certifications
Aaron possesses a Microsoft Office certification, demonstrating his proficiency in essential office software. His technical skills are complemented by his passion for building and repairing guitar pedals, which has contributed to his hardware repair abilities. This combination of skills supports his role in IT support and troubleshooting.
Background and Early Interests
Aaron showcased his early technical skills by building his own home computer while in middle school. This experience laid the foundation for his interest in technology and information systems. His diverse work history and educational pursuits reflect a commitment to developing a career in the IT field.