Adam Stocker
About Adam Stocker
Adam Stocker is a Network Engineer II at Sprint with extensive experience in network troubleshooting and customer service. He has held various technical roles across several telecommunications companies and possesses a strong educational background in divinity and sociology.
Current Role at Insight Global
Adam Stocker serves as a Network Engineer II at Sprint, a position he has held since 2019. In this role, he is responsible for the remote installation and troubleshooting of Fortigate 61E devices at client banks across the United States. His work involves addressing complex network issues and ensuring optimal performance of network systems.
Previous Experience in Telecommunications
Adam has a comprehensive background in telecommunications, having worked at Time Warner Cable Business Class as an Enterprise Technical Support Lead from 2017 to 2019. Prior to this, he served as an Enterprise and Strategic Market - NOC Technician from 2015 to 2017. His earlier roles include positions at Spectrum Business and Charter Communications, where he developed skills in customer retention and broadband technology.
Education and Academic Background
Adam Stocker holds a Master of Divinity from The Southern Baptist Theological Seminary. He also earned a Bachelor of Arts in Sociology and Spanish from Georgia Southern University, where he studied from 2002 to 2006. Additionally, he has been studying at the TEFL Institute of Chicago since 2006, further enhancing his educational qualifications.
Technical Skills and Expertise
Adam possesses expertise in troubleshooting complex network issues, including VLAN, STP, static routing, EIGRP, OSPF, BGP, ACLs, NAT/PAT, and asynchronous routing. He is skilled in resolving ARP issues, port security, IPSEC issues, and deep packet inspection interference. His technical skills are complemented by a strong focus on customer service and consultation for small to mid-size businesses.
Diverse Professional Background
Adam's professional background is diverse, encompassing roles in various fields. He has experience in vinyl siding and windows, social work, ESL/TESOL, and tutoring. His early career included positions such as a Merchant Consultant at Priority Payment Systems and a Team Leader at Chick-fil-A, showcasing his adaptability and range of skills across different industries.