Alejandro Gomez
About Alejandro Gomez
Alejandro Gomez is a Customer Service Specialist with extensive experience in client relations and e-commerce projects. He has held various roles in customer service and web design across multiple companies since 2018.
Current Role at Lime Energy
Alejandro Gomez has been employed as a Customer Service Specialist at Lime Energy since 2020. In this role, he focuses on providing support to customers, addressing inquiries, and ensuring satisfaction with the company's services. His responsibilities include managing customer interactions and resolving issues effectively.
Experience at Insight Global
Since 2020, Alejandro Gomez has also worked as a Customer Service Specialist at Insight Global. His role involves assisting clients with their needs and maintaining strong customer relationships. He contributes to the overall customer service strategy and supports the company's mission to provide exceptional service.
Previous Positions in Customer Service
Alejandro Gomez has a background in customer service, having worked as a Senior Customer Service Representative at MEC from 2018 to 2019. He also served as a Senior Client Executive at Shopify for a month in 2019. His experience includes engaging with clients and addressing their concerns to enhance their experience.
Education and Qualifications
Alejandro Gomez studied at AIB College of Business, where he earned an Associate's degree in Business, Management, Marketing, and Related Support Services. His education spanned from 1997 to 1999, providing him with foundational knowledge relevant to his career in customer service and business consulting.
Involvement in Marketing and E-commerce
Alejandro Gomez has participated in SEO campaign preparations, social media marketing, and e-commerce projects. His involvement in these areas demonstrates his understanding of digital marketing strategies and their application in enhancing customer engagement and business growth.