Avery Booth
About Avery Booth
Avery Booth is a Service Desk Specialist at Insight Global, with over 10 years of military and managerial experience. He has a strong background in networking, security fundamentals, and computer hardware, complemented by a Bachelor of Science in Criminal Justice.
Work at Insight Global
Avery Booth has been employed at Insight Global as a Service Desk Specialist since 2024. In this role, he focuses on providing technical support and ensuring end-user satisfaction. His responsibilities include troubleshooting issues related to network connectivity and hardware performance. His experience in fast-paced environments enhances his ability to collaborate effectively with team members and clients.
Previous Employment History
Avery Booth has a diverse work history that includes significant roles in various organizations. He worked as an Area Manager at Amazon from 2021 to 2023. Prior to that, he served in multiple capacities within the US Army, including Law Enforcement Supervisor and Intelligence Analyst. He also held positions at Ford Motor Company and PINKERTON | Comprehensive Risk Management, demonstrating his adaptability across different sectors.
Education and Expertise
Avery Booth studied Information Technology at AllSkilled for three months in 2023. He also holds a Bachelor of Science in Criminal Justice/Law Enforcement Administration from the University of Louisville, which he completed from 2012 to 2016. His expertise includes networking fundamentals, security fundamentals, and a deep understanding of computer hardware. He has extensive training in network configuration and malware analysis.
Military Experience
Avery Booth has over nine years of experience in the US Army, where he held various roles such as Military Police Officer, Intelligence Analyst, and Project and Operations Manager. His military background has provided him with leadership skills and the ability to manage operations effectively. He has leveraged this experience to lead teams in high-pressure environments, focusing on collaboration and operational efficiency.
Technical Skills
Avery Booth possesses a strong foundation in technical skills relevant to IT and network management. His knowledge encompasses networking design, LAN and WAN technologies, and the OSI and TCP/IP models. Additionally, he has a solid understanding of security measures, including malware identification and disaster recovery strategies. His technical training equips him to handle complex IT challenges in his current role.