Bobby White
About Bobby White
Bobby White is a Service Delivery Manager at Insight Global in Atlanta, Georgia, with expertise in desktop and server operating systems and over seven years of customer service experience. He holds a Bachelor of Science in Computer Engineering from NC A&T State University and has previously held technical roles at Cisco and Bell Partners Inc.
Work at Insight Global
Bobby White currently serves as a Service Delivery Manager at Insight Global, a position he has held since 2022 in Atlanta, Georgia. In this role, he is responsible for overseeing service delivery operations and ensuring client satisfaction. Prior to this, he worked at Insight Global as a Technical Operations Lead at Cisco from 2020 to 2022, and as a Technical Operations Coordinator from 2019 to 2020. His experience at Insight Global spans over three years, during which he has developed expertise in managing technical operations and service delivery.
Education and Expertise
Bobby White studied Computer Engineering at NC A&T State University, where he earned a Bachelor of Science (B.S.) degree from 2011 to 2014. He also attended Johnston Community College, obtaining an Associate of Science (A.S.) in Computer Engineering from 2009 to 2011. His educational background provides a strong foundation in technical concepts, complemented by his proficiency in a wide range of desktop and server operating systems, software applications, and hardware.
Background
Before joining Insight Global, Bobby White gained valuable experience in the IT sector. He worked at Bell Partners Inc as an IT Infrastructure Technician from 2013 to 2019, where he developed skills in managing IT infrastructure. He also completed an internship at Bell Partners Inc from 2011 to 2013. His career in technology began with roles that involved hands-on technical support and customer service, contributing to his over seven years of experience in customer service and over five years in information services.
Technical Skills and Proficiencies
Bobby White is proficient in communicating complex technical concepts to users with varying levels of expertise. His technical skills encompass a wide range of desktop and server operating systems, software applications, and hardware, including laptops, desktops, tablets, cell phones, and peripherals. This expertise enables him to effectively support users and manage technical operations in his current role.