Brent Sylvester
About Brent Sylvester
Brent Sylvester serves as the Manager of Application Support at Insight Global, a position he has held since 2022 in the Atlanta Metropolitan Area. He has extensive experience in technology and support roles, including previous positions at Koch Industries and Delta Air Lines.
Work at Insight Global
Brent Sylvester has served as the Manager of Application Support at Insight Global since 2022. In this role, he oversees application support operations, ensuring effective service delivery and support for clients. His position is based in the Atlanta Metropolitan Area, where he contributes to the company's mission of providing exceptional staffing and consulting services.
Previous Experience at Koch Industries
Brent Sylvester has extensive experience at Koch Industries, where he held multiple positions over a span of several years. He worked as a Senior Programmer-Analyst from 2015 to 2019, focusing on software development and system analysis. Prior to that, he served as a Client Technologies Technician II from 2012 to 2015 and as a Technology Specialist from 2019 to 2021. His tenure at Koch Industries reflects a strong background in technology and client support.
Career at Delta Air Lines
Brent Sylvester began his career as a Customer Service Agent at Delta Air Lines, where he worked from 1996 to 2004. During his eight years with the company, he developed skills in customer service and support, laying a foundation for his future roles in technology and application support.
Educational Background
Brent Sylvester pursued his education in the field of technology and engineering. He studied Electrical/Computer Engineering at Howard University for one year. He then attended DeVry University, where he earned a degree in Computer Information Systems from 1996 to 2000. Additionally, he obtained a Bachelor's degree in Information Technology from American Intercontinental University between 2001 and 2003.
Technical Support Experience
Brent Sylvester has a background in technical support, having worked at Sprint Nextel as a Senior Technical Support Analyst II from 2004 to 2007. This role involved providing technical assistance and support to customers, further enhancing his expertise in client technologies and support services.